Privacy Policy

Last Updated:
February 27, 2026

Introduction

Tania’s Pet Care ("Company," "we," "our," or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book services, communicate with us, or use any related services.

Business Information

Tania’s Pet Care LLC
Palatine, IL, 60078

Email: taniaspetcarehome@gmail.com

By using our website or services, you agree to this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information

Information you voluntarily provide, including:

• Full name
• Email address
• Phone number
• Home address (for service visits)
• Emergency contact information
• Veterinarian information
• Pet details (name, breed, age, medical needs)
• Access instructions for home entry
• Billing information

Payment details are processed securely through third-party providers.

We do not store full credit card numbers.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address
• Browser type
• Device information
• Pages visited
• Time spent on pages
• Referring URLs

This information may be collected through cookies and analytics tools.

Cookies and Tracking Technologies

We use cookies to:

• Improve website performance
• Understand visitor behavior
• Improve user experience
• Enhance booking functionality

You may disable cookies in your browser settings.

SMS Communication and Opt-In

By providing your phone number and submitting a form on our website, you consent to receive SMS and text messages from Tania’s Pet Care related to:

• Appointment confirmations
• Scheduling updates
• Service reminders
• Emergency communication
• Billing notifications
• Customer support

Message frequency may vary. Message and data rates may apply.

You may opt out at any time by replying STOP to any message.

You may reply HELP for assistance or contact us at taniaspetcarehome@gmail.com

Consent to receive SMS messages is not a condition of purchase.

Mobile Information Sharing and Privacy

Tania’s Pet Care does not sell, rent, or share your mobile phone number or SMS consent information with third parties for marketing purposes.

Mobile information may only be shared with trusted service providers necessary to operate our business (such as secure messaging platforms or CRM systems), and only for operational purposes.

These providers are required to maintain confidentiality and security.

How We Use Your Information

We use your information to:

• Provide pet care services
• Schedule appointments
• Communicate about your pet
• Coordinate emergency care if necessary
• Process payments
• Maintain service records
• Improve our services
• Prevent fraud or unsafe situations

How We Share Information

We do not sell your personal information.

We may share information with trusted third parties including:

• Payment processors (e.g., Stripe or similar providers)
• Scheduling software providers
• CRM and communication platforms
• Website hosting providers

Information is only shared as necessary to provide services.

Emergency Situations

If your pet requires emergency veterinary care while in our care, we may share necessary information with your designated veterinarian or emergency clinic to protect your pet’s health and safety.

Data Security

We implement reasonable security measures to protect your information.

However, no online system can guarantee absolute security.

Data Retention

We retain personal and pet information as long as necessary to:

• Provide ongoing services
• Maintain service records
• Comply with legal obligations

Your Rights

You may request to:

• Access your data
• Correct your data
• Request deletion of your data

To make a request, contact: taniaspetcarehome@gmail.com

Children's Privacy

Our services are intended for individuals 18 years or older. We do not knowingly collect personal information from minors.

Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Changes to This Policy

We may update this Privacy Policy at any time. Updates will be posted on this page with a revised date.

Contact

Tania’s Pet Care LLC
Palatine IL, 60078

Email: taniaspetcarehome@gmail.com